Remotely support android6/21/2023 ![]() ![]() There are more extreme ways that you can provide remote tech support, such as using an app or Chrome Remote Desktop, but I'd caution against this approach. (Image credit: Ara Wagoner / Android Central) How to provide remote tech support with video tutorials Even if your phone or tablet doesn't come with a decent stylus, your fingers can get the job done. Phones with styli like the Samsung Galaxy S22 Ultra and Moto G Stylus are great for this, as the pens give you the precision and editing tools that you need to write up an explanation. Google Photos has the ability to mark up photos directly in the app, but there are many other photo editing apps that can do this as well. You can then message your marked-up photo to the person you're helping thanks through any of the best messaging apps.Īll you need to do is take a screenshot on your phone or computer and then add notes to it through your photos app or another markup app. Static notes like this are easy for anyone to reference later, and they can save them in their messaging or notes app, or Google Photos. If the problem you're trying to solve is not complex enough to warrant recording your screen, or if you don't think your friends or family will follow along easily, another workaround is to take a screenshot of what you're working on and mark it up. How to provide remote tech support with screenshots and markup tools How to record the screen on your OnePlus phone.How to record the screen on your Samsung Galaxy phone.How to record your phone screen on an Android phone.Just be sure to always exercise caution, as some of third-party recording apps have been known to be potential vectors for malware and bad actors. You can also download a third-party screen recorder if your phone doesn't currently support this functionality natively. Many OEMs also have also built their own versions of the feature and they are extremely easy to use. Thankfully, Android 12 made it much easier to use and locate by adding the screen recording function to the notification pane in tile format.Īll the best Android phones running Android 12 or later have the screen recorder option. ![]() Technically, screen recording has been built into Android since Android 7 Nougat, but it was buried and you could only access it via adb commands (it's also been on iOS since iOS 11). Screen recording is a great way to walk your loved one through their problem or show them how to do something on their device in a step-by-step manner that they can watch, and rewatch, to their heart's content. (Image credit: Namerah Saud Fatmi / Android Central) ![]()
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